Inauro — Capital Equipment: OEMs & Dealers Use Case Map
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Use Case Map
Capital Equipment: OEMs & Dealers
Construction · Agriculture · Industrial · Logistics · v1.0
All (19)
OEM (7)
Dealer (12)
▸ OEM — Manufacturer
7 use cases
Manufacturers selling through authorised dealer networks
Aftersales Director
Network service revenue & parts
OEM-01 · OEM-02 · OEM-03 · OEM-06
OEM-01
Warranty Claim Integrity
L2–L3
OEM-02
Service Campaign & Recall Compliance
L3–L4
OEM-03
Aftersales Network Performance
L2
OEM-06
Independent Servicing Detection
L2
ⓘ Requires customer data sharing
Connected Products Mgr
Telematics platform & dealer adoption
OEM-04 · OEM-05 · OEM-07
OEM-04
Connected Product Differentiation
L1–L4
OEM-05
Dealer Network Activation
L2–L3
OEM-07
Subscription Renewal Management
L2–L3
Warranty Manager
Claim integrity & campaign compliance
OEM-01 · OEM-02
OEM-01
Warranty Claim Integrity
L2–L3
ⓘ Verified records surface before claim time
OEM-02
Service Campaign & Recall Compliance
L3–L4
▸ Dealer — Distribution & Service
12 use cases
Single and multi-brand authorised dealer groups
Dealer Principal
P&L, retention & multi-brand
DLR-07 · DLR-09
DLR-07
Multi-Brand Fleet Visibility & Servicing
L2
DLR-09
Demo & Hire Fleet Management
L2–L4
Service Manager
Workshop throughput & field service
DLR-01 · 03 · 04 · 08 · 10 · 12
DLR-01
Proactive Service Outreach
L3
DLR-03
Warranty Claim Preparation
L2–L3
DLR-04
Workshop Scheduling from Machine Data
L3
DLR-08
Field Service Dispatch
L3–L4
DLR-10
Service Revenue Leakage Detection
L2–L3
ⓘ Requires customer data sharing
DLR-12
Service Zone Management
L2–L4
Account Manager
Contracts, retention & upsell
DLR-02 · 05 · 06
DLR-02
Service Contract Conversion
L3
DLR-05
Customer Machine Health Visibility
L1–L2
DLR-06
Used Equipment Valuation
L1–L2
Finance / Admin
Billing accuracy & warranty recovery
DLR-11
DLR-11
Invoice Accuracy & Billing Automation
L3
Perspio™ Maturity Framework
Five stages of operational maturity — from visibility to AI-orchestrated operations. Integration levels apply equally across OEM and Dealer tiers.
L1
Visibility
Read-only. Machine data presented in Perspio. No write-back to operational systems.
OEM-04 starts here · DLR-05, DLR-06
L2
Suggestion
Perspio enriches DMS, CRM, or warranty systems with machine data — surfaces insights and opportunities for action.
OEM-03, OEM-06, DLR-07, DLR-10
L3
Control
Perspio triggers workflows — creating bookings, jobs, CRM opportunities, or service alerts based on machine data events.
DLR-01, DLR-02, DLR-04, OEM-02, OEM-05
L4
Automation
End-to-end orchestration — auto-assign technicians, create work orders, push campaign actions without human intervention.
OEM-02, DLR-08, DLR-09, DLR-12
L5
AI Orchestration
Declarative policy, role-based permissions, immutable audit trail, autonomous decision-making with human-in-the-loop escalation. Trust-grade for agentic AI.
🚀 Perspio Roadmap
Cross-reference — Equipment Rental library:
OEM-07 ↔ FLT-09 (subscription lapse prevention) · DLR-03 / OEM-01 ↔ WRK-07 (warranty claim recovery) · DLR-06 ↔ FLT-07 (residual value uplift) · DLR-09 ↔ Rental use case library (demo/hire fleet, full depth there) · DLR-04 / DLR-12 ↔ WRK-01 / BRN-05 (workshop scheduling & dispatch)